Four Steps to the Best New Year’s Gift You Can Give Yourself
“Those who live in the past limit their future.”
This was the message I received on my Yogi tea bag last night, as I enjoyed my nightly cup of tea. How timely and appropriate as we bring 2014 to a close.
Strengthen the Body, Strengthen the Mind, Strengthen the Outcome
I’ve been a hard core fitness enthusiast ever since I was 15, when I saw Linda Hamilton in The Terminator. I learned then that physical strength is not only beautiful; it is also essential to feeling confident and capable in all aspects of your life.
Executing on a dream or vision to build a business is one of the most mentally challenging endeavors a person will ever pursue. Every day, we are faced with nonbelievers, seemingly insurmountable challenges, and 101 reasons to quit. But still we persevere.
Four Steps to Diffusing a Customer Disagreement
A client called me last week to coach her through a delicate situation with a customer. Her customer had entered into a legal agreement, and at the last minute, wanted to change the terms of the agreement without consent from the other party. This would have jeopardized the entire transaction. Furthermore, her customer insisted that she had told my client about her decision prior to signing the contract (which was not true). My client was on the hook to talk her customer out of a really bad decision, even though her mind was made up.
4 Ways to Stretch Your Time & Money Through a Multi-Platform Marketing Strategy (And an Entrepreneur’s Super-Food)
The two scarcest resources that small businesses have are time and money. They lack the financial cushion and manpower that larger companies have to grow. At the same time, customers are overwhelmed with work & information, are time-starved, and have ADD. These three things get in the way of building trust, loyalty, and recurring revenues with customers.
Five Things to Do to Conclude Your Day
As a follow-up to last week’s column, “Five Things to Do to Start Your Day,” I’m sharing five things to conclude your day, and set yourself up for a fresh start the next day. Admittedly, I don’t have success every day with all of these. The idea is to Strive for Five. Doing one or two will make a huge difference in your anxiety levels, and maybe even improve your ability to get a good night’s sleep.
Five Things To Do Before You Start Your Day
Every day, life is going to throw you curve balls. It’s highly unlikely that you will ever have a day in which every minute, or every event goes according to plan. This is why it’s so important to spend a small amount of your morning setting yourself up for the ability to rebound and manage the unexpected. Here are the five things I strive to do every morning to begin my day in a place of strength.
How to Restore and Refresh for Greater Leadership Results
I’m writing this column from Bethany Beach, Delaware, which has been our family escape for 17 years. As we were packing, I checked quite a few times to make sure we had our chargers, my laptop, and my iPad which I loaded with several business books to read.
Fast forward six days… I didn’t read one business book, and I responded to less than 20 emails. Instead, I picked up a great beach read that chronicled how the lives of three very different women interconnected.
The Seven Simple Secrets to a Successful Company Launch
So you’re finally taking the plunge. You’ve had it with fulfilling someone else’s dream, you know you have a unique value to bring to the world, and you’re ready to get it out there. The problem is, you have no idea what to do first.
Here are the seven simple secrets to setting yourself up for success.
The Two Steps You Need to Take to Triage a Bleeding Company – and Five Things to Avoid
A very successful business owner who is going through a rough patch asked me, “Marissa, what’s the one thing you recommend I do to triage my company, and turn it around?”
As the owner of a 20-year company that has experienced multiple government shut-downs, the 9/11 terrorist attacks, the implosion of several industries, major contract protests, and even a lawsuit from an unethical subcontractor, I have a lot of experience with triage.
Six Strategies For Managing Toxic People
Can we be honest with each other? As much as we love our work, we don’t always love the people we work with. What happens when you encounter someone in the course of your workday that can potentially suck the life out of you while you are trying to succeed in the workplace?
In my coaching with dozens of CEOs, this issue presents itself over and over. Potentially toxic situations manifest with customers, vendors, employees, or other industry colleagues every day, in virtually every environment.
