According to a recent Bersin Report, a major focus in the years ahead will be on human performance – a combination of how we think, feel, experience, and react to […]
The ‘War for Talent’. I’m sure you’ve heard this phrase over and over – and perhaps, even have a battlefield story of your own. Today more than ever, companies are […]
NOTE: This is an excerpt of a detailed white paper I have created for my clients that outlines specific strategies for developing these confidences. If you would like the full […]
We all have a set number of hours in a day, with multiple demands always competing for our attention. How do we maximize efficiency & productivity? This is a MAJOR […]
I’m blessed to work with many business owners who are rapidly growing. They are certainly enjoying the growth, but alongside the joy is pain. Business growth for most entrepreneurs brings […]
Entrepreneurs who have successfully launched a business will find themselves at a fork in the road.
In one direction, there is the option to stay at the solopreneur level. This is a great option for those who…
A client asked me, “Marissa, should I involve my other employees in the interviewing process?” My answer was an enthusiastic YES. From the intern to the executive, the CEO should never unilaterally own a hiring decision.
I attended an exceptional Young Presidents Organization (YPO) learning event last week, where Steve McLatchy, author of Decide: Double Your Results, Reduce Your Stress & Lead By Example, spoke. Many people speak at a high level about the differences between management and leadership, but few articulate it well. Steve nailed it.
Leadership is a result you produce. If things are exactly where they are when you arrived in a “leadership” position, then you’re providing maintenance, not leadership. A true leader never “arrives” at leadership. The moment you’ve arrived there, you are a manager, and in maintenance mode.
In a nutshell, leadership = improvement, and management = maintenance.
Small business owners are vulnerable to major disruptions when life throws a curve-ball. We make ambitious plans with “permanent” deadlines, knowing that one unexpected event can derail everything and we will need to pivot.
Only when we understand the motivations and missions of our customers can we create a compelling mission statement that inspires a customer to trust us. There is a big difference between selling a product or service and fulfilling a mission.