Building Employee Relationship Equity: Three Steps to a Great Weekly Huddle

One of the most rewarding aspects of working with small businesses is seeing them grow. Growth usually translates into new hires. For many of my clients, we’ve created processes and strategies to lay a foundation built on transparent communication, clearly defined goals, and aligned expectations.

One of the most effective actions a company can implement is the weekly huddle. This time together ensures that all employees (and other valuable team members) are kicking off the week in complete unison. It is a time for the CEO to communicate weekly goals and expectations, and to learn from direct reports what employees have on their agenda.

This is a high-level meeting, and is a two-way dialogue so that all attendees know that their contributions matter, and that their voices are heard. These touch-points create positive energy for the week, and build relationship equity among the team members.

Double Vision Versus Tunnel Vision: Which One Do You Have?

Vision without execution is just hallucination.

“Vision without action is a daydream. Action without vision is a nightmare.”

“The very essence of leadership is that you have a vision. It’s got to be a vision you articulate clearly and forcefully on every occasion.”

“The future belongs to those who see possibilities before they become obvious.”

Vision and leadership are two sides of the same coin. One can’t lead if they don’t know where they are going. I’m often asked how a leader can develop “vision.” There’s no simple answer.

The Seven Simple Secrets to a Successful Company Launch

So you’re finally taking the plunge. You’ve had it with fulfilling someone else’s dream, you know you have a unique value to bring to the world, and you’re ready to get it out there. The problem is, you have no idea what to do first.

Here are the seven simple secrets to setting yourself up for success.

The Two Steps You Need to Take to Triage a Bleeding Company – and Five Things to Avoid

A very successful business owner who is going through a rough patch asked me, “Marissa, what’s the one thing you recommend I do to triage my company, and turn it around?”

As the owner of a 20-year company that has experienced multiple government shut-downs, the 9/11 terrorist attacks, the implosion of several industries, major contract protests, and even a lawsuit from an unethical subcontractor, I have a lot of experience with triage.

Six Strategies For Managing Toxic People

Can we be honest with each other? As much as we love our work, we don’t always love the people we work with. What happens when you encounter someone in the course of your workday that can potentially suck the life out of you while you are trying to succeed in the workplace?

In my coaching with dozens of CEOs, this issue presents itself over and over. Potentially toxic situations manifest with customers, vendors, employees, or other industry colleagues every day, in virtually every environment.

Say No To FOMO (Fear of Missing Out)

When you’re in business growth mode, two ideas constantly rent space in your head:

1: I need to get this done yesterday.

2: I need to spend as little money as possible.

This thought process actually undermines the decision process we desperately need to follow when building a business.

In an ideal world, we would make all of our business decisions, carefully, slowly, and thoughtfully. We wouldn’t be driven by artificial deadlines or lowest price. We wouldn’t rush to quickly check important decisions off our list. We wouldn’t be attracted, like a moth to a flame, to offers that seem too good to be true. But entrepreneurs invariably are attracted to the light.

Does Your Attunement Need a Tune-Up?

When I was in college, I waited tables to have money for my “essentials.” I loved the work because I could talk with so many different types of people, I was part of a (really fun) team, and I made good money. Looking back I realize that one of the reasons I was a successful waitress was because I can quickly read people and connect with them in a way that makes them comfortable.

The REAL Differences Between Leadership & Management and The Two Tools to Help You Excel

I attended an exceptional Young Presidents Organization (YPO) learning event last week, where Steve McLatchy, author of Decide: Double Your Results, Reduce Your Stress & Lead By Example, spoke. Many people speak at a high level about the differences between management and leadership, but few articulate it well. Steve nailed it.

Leadership is a result you produce. If things are exactly where they are when you arrived in a “leadership” position, then you’re providing maintenance, not leadership. A true leader never “arrives” at leadership. The moment you’ve arrived there, you are a manager, and in maintenance mode.

In a nutshell, leadership = improvement, and management = maintenance.

Six Steps to Lead Your Business (And Yourself) Through an Unexpected Setback

Small business owners are vulnerable to major disruptions when life throws a curve-ball. We make ambitious plans with “permanent” deadlines, knowing that one unexpected event can derail everything and we will need to pivot.

Avoiding SP-RH Syndrome

It’s all coming back to me….the early days of building a business, and laying a solid foundation to support healthy growth. I find myself with lengthy to-do lists that require many sets of helping hands. It’s tempting to simply throw new tasks over the fence to those that have already proven to be experts as I grow Successful Culture.

But wait. I’ve been down this road before with Information Experts. I’ve bitten off more than I can chew, and then tossed the overflow to a team mate. Eager to please, they say yes, even though my new request is outside of their core expertise… setting us both up for disappointment.