Soft skills make a difference in your culture – what matters to you?
You are sitting across the table from a job applicant. His resume checks off all the hard skills (e.g., technical knowledge, software skills, product knowledge, industry experience). But does he […]
Creating a Mindset of Courage To Step Into a Bigger Arena
It takes great courage to think big. It’s much safer to stay where we are comfortable, because big thinking requires us to examine what’s holding us back. It requires us […]
2 Steps to Setting Healthy Boundaries with Your Client Base
I’ve had many conversations with business owners recently regarding the stress their clients are infusing into their lives. At the risk of sounding unsympathetic, in each situation I’ve suggested that […]
Leadership is Not About the Cape
Our kids have attended overnight camp for almost 10 years, since they were 7 years old. One of their traditions is color-war, when the camp of about about 400 campers […]
What Are Your Standards for Your Circles of Influence?
As the mother of two teenagers, a recurring conversation theme in our home is friendships, and the importance of being selective when choosing those with whom we invest our time. […]
How to Build More Self-Awareness & a Stronger Culture Using the Johari Window
It’s no secret that emotional intelligence and self-awareness are two of the most important leadership characteristics. The ability to read verbal & non-verbal cues, control emotions, and compassionately empathize with […]
Four Things Businesses Overlook When Moving Employees to a New Position
So often when we’re thinking of expanding, we turn our attention to the external hiring process. In many cases, however, who we need is already with us. It seems logical […]
The Four Most Important Leadership Skills
I was interviewed for an upcoming leadership book last week, and I was also interviewed by Entrepreneur Magazine this week about leadership & organizational culture. Over the last 20 years […]
Didn’t Win the Work? Two Things You Must Always Do
It happens to every company. We work hard to foster a relationship with a prospect. We invest time and energy into learning about their organization. We get excited about helping […]
Three Steps to Pivot Quickly Through a Key Employee Departure
A long-time client emailed me last week with news that one of her key employees abruptly gave notice due to a personal situation. She was very disheartened. We invested a lot of time shaping the job description and refining the vetting process to attract the top talent. We succeeded and landed a rock-star…and now she’s gone.
