Are Your Leaders of Tomorrow Ready…Today?

As a leader, one of the most important things you can do is groom the next generation as capable of continuing your vision – or better yet, transform it into something even better than you could have imagined. When leaders fail to develop those around them, no one wins. Top talent leaves for greener pastures and businesses struggle to grow. Take it from Seattle Genetics, Amazon or any of the other companies voted as having the best training and development programs – when your leadership training program is done right, job satisfaction levels increase, you promote more from within and have better retention overall. Everyone wins.

Need more convincing? Consider this – 63% of Millennials do not believe their leadership skills are being fully developed and are likely to leave an employer for an opportunity to better develop those skills. Possibly more shocking – in a study reported in Forbes, 58% of managers said they did not receive any type of management training for their current role – inferring they may be good at their job, but have no direction on how to lead others. So what’s a business leader to do? Here are a few things to consider when designing your leadership training program…

Leadership Training that Fits Your Culture

Developing a leadership training program does not happen overnight – it takes careful planning and execution to ensure you have a program that fits your culture. Some skills are universal to becoming a strong leader such as being a great communicator , knowing how to delegate, and executing against the “big picture”. However, make sure to look to your culture for additional skills and behaviors that represent a good leader in your organization. A great resource for this is your people. As them “As an emerging leader, what skills do you want to personally develop?”

Offer Internal Mobility

Don’t limit your employee’s vision of what growth opportunities are possible. Becoming a great leader is not a straight path up the org chart. Instead, encouraging internal mobility and cross-department training is a great way to give your next generation leaders hands-on experience. Understanding how the business operates from different vantage points creates a well-rounded leader.

Maximize the Learning Experience

To maximize the learning experience, learning content needs to be user-friendly and personal. Traditional classroom training can be highly effective; however, with today’s mobile app capability and introduction of AI, learners are increasingly pushing for “on-the-go”, individualized training. Riding the train to and from work, flying to a client meeting, or on their own time, employees today love the flexibility that on demand learning provides.

As with any program, the success (or lack thereof) often depends on whether or not the program has support from the top (that means you!). Executive leadership support shows your leaders of tomorrow that you are committed to their development and growing the organization.

Developing a leadership training program is the perfect way to create a culture of continuous learning, which will benefit your organization today, tomorrow and beyond. Reach out to us at https://www.successfulculture.com/contact/  to discover how we can help your organization develop a leadership training program that develops and retains your top talent too.  Our SCALE Academy is the perfect place to start! Building cultures where everyone thrives is what we do best.

The A-B-C’s of Executive Presence

Years ago, I had the opportunity to listen to the hall of fame basketball Coach Pat Summitt speak at an HR leadership conference in Tennessee. When she walked on stage, her energy filled the room. The crowd was on the edge of their seats, fully engaged, and walked away with a sense of newfound purpose. I can only imagine the passion and energy she passed on to her players on the court.

We all know someone like this. They walk into a room, command attention and inspire us. Some people are just born with this ability; others have to nurture it. I’m talking about presence – our unique blend of personal and interpersonal skills and behaviors that influence others. As an executive, the presence you project can make or break your ability to inspire your organization and garner respect from fellow leaders. According to a survey in Forbes, having a strong executive presence accounted for 26% of the reason why someone is chosen for a promotion over their peers. In short, executive presence is a powerful thing.

Now that you’ve earned a seat at the leadership table, how would rate your executive presence? What makes your presence impactful? Inspirational? Where do you need to improve? Just like learning the alphabet in grade school was fundamental to your education, honing in on the foundations of executive presence is a combination of another type of A-B-C’s:

• Appearance. You’re a leader…dress like a one. But what does that really mean? We often get the vision of a person is a stiff, formal black suit behind a desk. That may not fit your culture and could backfire on how approachable your image appears. Take it from Mark Zuckerberg or Sheldon Yellen – your appearance should match the culture you want to create. What do you want your outward image to say about you? The way we dress makes a first impression, often before we even open our mouths.

• Behavior. All great leaders know you must exude confidence  (not to be confused with arrogance). But there is a balance. Learning to own the room without steamrolling others is a critical element to a having a successful executive presence.

• Communication. Great leaders are great communicators. This applies to in-person, phone, email, online – anywhere you are communicating with others. Communicate like a leader and people will follow you.

Keep in mind – maintaining your executive presence online is equally important in today’s transparent, oversharing social media world. A survey in Entrepreneur reported that 64% of employers have made employment decisions based on reviewing a person’s social media accounts. Fine-tuning your executive presence will help you lead like the leader you are destined to be.

The executive presence projected from your top leaders can reinforce or hurt your organization’s culture. Reach out to us at https://www.successfulculture.com/contact/. We love helping our clients build successful organizations – full of leaders ready to take on the challenges of tomorrow and inspire everyone along the way.

Want Better Results? Be a Better Leader. Better Yet, Be a Coach.

The world’s greatest leaders have something in common – the ability to engage, inspire and connect with those around them. From leaders on the championship court such as LeBron James to those at the top of forward-thinking organizations like Sheryl Sandberg, they have a way of rallying others to produce outstanding results.

The way you lead has a direct impact on your organization’s culture. Consider this…according to a report in USA Today, nearly one-third of employees reported that their bosses hurt company culture and roughly 25% said that their manager didn’t care about them as a person. Your leadership style has a direct impact on performance, engagement, and how others view your organization.

But what makes a great leader? Traditional leadership models continue to be challenged in today’s modern workplace. Modern leaders resemble that of a coach, yet many leaders today still don’t know what this looks like. According to an article in Inc. magazine, 93% of managers feel they need training on how to coach their employees. There are many elements to being a great coach in today’s modern workplace – here are few of my favorites:

1. Be a coach, not a dictator

John Wooden said it best, “Make sure that the team members know they are working with you, not for you.” A leader today needs to be viewed as part of the team – not someone who is dishing out orders from behind a desk. Roll up your sleeves and get into the trenches with a collaborative style. Know when to be hands-on and when to let your team run with it. Cultures should be designed around networks, squads or teams – not a traditional top-down hierarchy.

2. Practice involved detachment

According to research by DeLoitte, recent shifts in organizational design models require a different kind of leader – one who embraces a fluid, collaborative culture. Practice involved detachment…let your team members set their own goals and get to the end on their own.  As General Stanley McChrystal shared, “A leader isn’t good because they’re right; they’re good because they’re willing to learn and trust”.

3. Cultivate your digital mindset

As the world evolves, leaders need to embrace a digital mindset and coach their teams to do the same. Research by Josh Bersin indicates that much like the technologies that power our organizations, leadership needs to “be” digital. Be adaptable, try things before you have all the answers, and form a healthy relationship with risk.

Bobby Knight once said “To be as good as it can be, a team has to buy into what you as the coach are doing. They have to feel you’re a part of them and they’re a part of you.” This philosophy holds true on and off the court. Leaders shape the culture of their organizations. The time is now to be an inspiring, collaborative, and empowering leader – coaching your team to the finish line.

Looking to sharpen your leadership style and create your best culture? Reach out to us here. We love helping our clients grow into the leaders they were destined to be, and build their most successful organizations. We want to do the same for you.

Three Steps to Living Audaciously: Setting Your Lifetime Legacy Mission

My lifetime legacy mission (LLM) is to educate, equip, & empower 100 million entrepreneurs & leaders worldwide to reach their greatest personal & organizational potential.

In my last two speaking engagements, I watched the audience’s reactions as the conference coordinator read my bio aloud. People were taken aback. They raised their eyebrows and smiled in surprise.

During my remarks, I put my lifetime legacy mission into perspective:

• There are approximately 400 million entrepreneurs in the world, so my goal only reflects 25% of that population.
• I’m only 48, so I estimate I have another 40 years ahead of me to make my impact.
• There are so many ways to reach people globally today. Between my writing, speaking, online products (in development), merchandising line (in development), and consulting, I should be able to touch a lot of people.
• Even if I achieve only 50% of my goal, I’m still impacting 50 million people, which isn’t so shabby.

Here is what I know for sure:  If I don’t envision it, and put it out there, it will never happen.

• Elon Musk (Founder of PayPal, SpaceX, and Tesla)
• Jeff Bezos (CEO of Amazon)
• Mark Zuckerberg (Founder of Facebook)
• Steve Case & Ted Leonsis (Founders of AOL)

These are just a few audacious thinkers who have committed to changing the world.

Why shouldn’t you think big? Because someone else may find your idea to be grandiose? Because you sound unrealistic? Are those really reasons to limit our thinking?

“Thinking realistically is the quickest path to mediocrity.” ~Will Smith

I can’t remember the exact day when I committed to my LLM, but I do know this: everything changed the day I committed.

When I start to get tired, I remind myself of why the little things matter. When I doubt myself, or question why I am doing what I am doing, I reach back to my LLM, and the possibility of helping so many others live up to their potential.

You can set an LLM too, and here is how you do it.

• Think about what fuels you. What creates a fire inside of you? When an opportunity presents itself, or when you have achieved a specific result, how does that impact you emotionally, physically, and spiritually?
• Think about your success without limits. If you had absolutely no constraints (money, time, resources, energy), what would success look like for you? Think BIG. Think audaciously.

• Craft your LLM using this format:

My lifetime legacy mission is to:

1: Insert Verb

2: Follow that with the number of people you want to impact

3: Follow that with the target population you will impact

4: Follow that with how you will impact them

Your LLM should be connected to what you are doing every day. If it’s not, you need to re-evaluate what you are doing every day, and how you are spending your valuable time.

As a Melanoma survivor, I have a very healthy respect for mortality. Our lives pass by in the blink of an eye. Every day you should LOVE what you are doing. If you don’t, what is holding you back?

Your LLM begins with the mindset that you are capable and worthy of living a life that delivers joy, fulfillment, and impact to yourself and everyone you touch.

“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, ‘Who am I to be brilliant, gorgeous, talented, fabulous?’ Actually, who are you not to be? You are a child of God. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won’t feel insecure around you. We are all meant to shine, as children do. We were born to make manifest the glory of God that is within us. It’s not just in some of us; it’s in everyone. And as we let our own light shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.” ~Marianne Williamson

Your LLM is inside of your heart & spirit right now.  “Who am I to be brilliant, gorgeous, talented, fabulous? Actually, who are you not to be? Your playing small does not serve the world.”

My hope is that as I let my own light shine, I am unconsciously giving you permission to do the same. As I am liberated from my own fears of failure, loss, and disappointment, my hope is that my presence automatically liberates you.

Today, commit to developing your LLM. I would love to hear your mission. Please email me your LLM at [email protected] and indicate if I have permission to share.

The world needs your light!

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Sign up here to receive Successful Culture’s leadership blog every Friday. All posts contain actionable content to make you the best leader you can be, to help you develop your people to their greatest potential, and to help you build your best organization.

About Successful Culture
We work with business owners, CEOs, and leadership teams that want to achieve their greatest personal & organizational potential. Through coaching, strategic consulting, retreat facilitation, and workshops, we equip leaders & emerging leaders with the mindset, tools, strategies, and processes they need to excel.

Ready to move forward? Email us today at [email protected]

Connect with me on Instagram, Facebook, and Twitter. Engage with me during my morning Periscope sessions as well (@marissalevin).

Please check out my Inc. Magazine columns on my Author Page too.

~Marissa Levin
CEO, Successful Culture
“Taking Leaders from Triage to Transformation.”

Three Ways to Find Peace in Your Personal Choices & Priorities

In today’s self-promotional, often grandiose, rose-colored online society, it’s easy to feel that you never do enough, that you’re not at the right places with the right people at the right times, and that you can never catch up. It’s a self-sabotaging mindset that can dash our hopes and deflate our spirits.

How do we find peace with where we are at this precise moment in time, and with the choices we make for ourselves? How do we not feel as if we are missing out?

I live in multiple universes. For the last 20+ years, I’ve been a driven entrepreneur as I’ve built two companies while developing my writing and speaking careers. However, for the last 18+ years, I’ve also been a full-time, hands-on mother to two sons (now 18 and 15) with my husband of 23 years. During that time, I’ve also juggled elder care and loss during my mother’s grave illness and eventual death.

I speak frequently about the elusive holy grail of work-life balance, and the myths that one can have it all. I’ve spoken with and counseled hundreds of women about juggling my dual-careers of business- building and home-building.

Microsoft selected me last Fall as one of eight entrepreneurs to participate in a discussion with other industry experts about the future of women’s entrepreneurship. In my interview, I stressed the importance of “Leaning Out,” and of being OK with passing up opportunities that don’t align with where you are in life at a specific moment in time.

After performing this non-stop juggling act for almost two decades, I’ve finally learned the secret to knowing and celebrating your personal priorities:

You alone must make peace with your choices, with no regard for anyone else’s opinion, understanding, or approval.

This inner peace results from acknowledgement of three truths:

1: Your knowledge of your personal core value system, and how it drives where you are at this point in time;

2: Your courage to live your values and reach back to them when you are challenged to depart from them;

3: Your awareness that where you are today will shift. All is impermanent, including your priorities, at any given moment in time.

Prioritization is a pyramid.

While we may think we have “competing priorities,” we can only have one priority at any given moment. To be thinking of other commitments while we are physically engaged in a single priority only prevents us from being present in any priority.

I’ve created a Prioritization Pyramid that shows the correlation between prioritization and clarity. When we fully commit to our priorities, we achieve clarity.  Clarity leads to renewed focus and a sense of calm.

When we are confused and conflicted, our path to clarity is through our core values. What matters most to us at this precise moment in time?

I was recently presented with several incredible opportunities that seemed like prioritization conflicts but through deeper analysis, I realized they were not conflicts at all. In the end, my choice of where to be at this precise moment in time manifested from my core value of “family first.”

My mother used to say, “We can’t be tall and short at the same time.” I think of this often as I continue to be presented with wonderful opportunities that may challenge my “family first” value.

When we are presented with “opportunities” no matter how big or small, we will miss something else if we choose to accept the opportunity. There are no “right” or “wrong” choices; there are only choices that do or don’t work for your specific life, at this moment in time.

Your choices don’t have to please others. They must simply work for you.

1. Knowledge of your core values.
2. Your courage to live your values and reach back to them when you are challenged to depart from them.
3. Awareness and acceptance of the fact that where you are today will shift and that everything is impermanent.

These three truths will allow you to celebrate your personal priorities without second-guessing your choices, and achieve clarity & peace along your journey of both realized and missed opportunities.

Wishing you peace and clarity as you step into your personal power of prioritization.

PS: I wrote about the path to clarity in our businesses in a previous blog here. I also share my three integrated strategies (time management, energy management, and prioritization) for Peak Productivity here.

I work one-on-one with CEOs to help them clarify their priorities in both their personal and professional lives, so that they achieve maximum clarity, productivity, peace, and joy. Through my proprietary toolkit and highly targeted coaching sessions, we clear away the clutter. Email me at [email protected] if you can benefit from greater clarity of your priorities and more effective time management.

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Sign up here to receive Successful Culture’s leadership blog every Friday. All posts contain actionable content to make you the best leader you can be, to help you develop your people to their greatest potential, and to help you build your best organization.

About Successful Culture
We work with business owners, CEOs, and leadership teams that want to achieve their greatest personal & organizational potential. Through coaching, strategic consulting, retreat facilitation, and workshops, we equip leaders & emerging leaders with the mindset, tools, strategies, and processes they need to excel.

Ready to move forward? Email us today at [email protected]

Connect with me on Instagram, Facebook, and Twitter. Engage with me during my morning Periscope sessions as well (@marissalevin).

Please check out my Inc. Magazine columns on my Author Page too.
– In my latest Inc, article, I share The Essential Guide to Avoiding Workplace Text, Email, & Social Media Disasters.
– Learn about the 9 Leadership Behaviors that Lose Employee Trust & Respect here.

~Marissa Levin
CEO, Successful Culture
“Taking Leaders from Triage to Transformation.”

How Emotional Intelligence Increases Your Success; 6 Easy Strategies to Increase Your EQ

Emotional Intelligence (EQ or EI) is a term created by two researchers, Peter Salavoy and John Mayer. It was popularized by Dan Goleman in his 1996 book of the same name. (Emotional Intelligence). They define Emotional Intelligence as the ability to:

• Recognize, understand and manage our own emotions
• Recognize, understand and influence the emotions of others

• Self-awareness: knowledge of our own emotional state and how we are showing up in the world.
• Self-regulation: ability to control how we are showing up, and to keep our emotions in check when situations call for control.
• Motivation: (defined as “a passion for work that goes beyond money and status”): what moves us to do our best?
• Empathy for others: feeling for others when they are experiencing emotions (positive or negative) as a result of their own life experiences.
• Social skills: Proficiency in managing relationships and building networks with communication.

• Insensitivity: People who are insensitive are often perceived to be uncaring. Others are less likely to want to work with them or offer help.
• Arrogance: A mentor once defined arrogance as “unearned confidence.” Arrogant people project superiority and egotism. They are often closed off to feedback from others, and believe that their way of thinking is the only possibility. They do not make good team players.
• Volatility: Volatile people are disruptive, unpredictable, and not attuned to the emotional states and concerns of others. Their presence impedes and harms progress because their emotional state can distract and destroy the advancement of key relationships or initiatives.
• Rigidity: Inflexible thinking significantly impedes an individual’s ability to connect with others at a deeper level and establish trust because they are shut down to different perspectives. A relationship can’t develop when one person refuses to grow or accept new ways of thinking.
• Selfishness: The best leaders always subjugate their own personal agendas for the greater good of the organization or the team. When we are driven by our own selfish motives, others are unable to trust us because they know we do not have their best interests in mind.

1. Keep a journal. Create a list of situations or events that “trigger” negative emotions, such as anger or frustration. Then write out a strategy to deal with these situations in a positive and effective manner. Review these strategies often so you’re prepared to put them into practice.
2. Practice being calm. The next time you’re in a challenging situation, be mindful of your response. Do you relieve your stress by shouting at someone else? Do you clench your teeth? Does your heart rate accelerate? Counting to 10, or closing your eyes and taking a deep breath, will help you control your emotions so that your emotions don’t control you. Remind yourself that a negative reaction to a stressful situation will likely make the situation worse, and will impact your relationships with others long after the situation has passed.
3. Be positive. Emotionally intelligent leaders lead from a place of optimism. They find the silver lining in the storm, and view challenges as learning opportunities. As leaders, they are aware that their reactions will set the tone for how others respond to difficulty.
4. Put yourself in someone else’s position. Strengthen your empathy muscle. It’s always easy to support your own point of view. Emotionally intelligent leaders always consider how decisions and situations impact others. Empathy tells others that you care about their well-being and success, and that they are not alone in their difficulty. They also communicate their support.
5. Pay attention to body language. When you listen to someone, do you cross your arms or look around? This tells others how you really feel about a situation, even if you are speaking a different message. Learning to read body language can be a real asset in a leadership role, because you’ll be better able to determine how someone truly feels. This gives you the opportunity to respond appropriately.
6. Practice gratitude. As a leader, you can inspire the loyalty of your team simply by showing appreciation. It tells people you are paying attention, and that you acknowledge that others are essential to your success.

Check out my interview on Organizational Culture on Tony Robbins’ Podcast!

Tony Robbins launched The Tony Robbins Podcast on March 30. Not surprisingly, it immediately rocketed to the top of iTunes. After all, anyone who can convince 6,000 people to walk across hot coals together–including Oprah Winfrey–can achieve just about anything.

My episode, “Transforming Your Company’s Culture,” was released on April 10.

In my interview, I share many nuggets of wisdom on how to build an exceptional organizational culture. My insights apply to organizations of all sizes. The one thing that is required in all organizations is a commitment from the top to build a culture that enables all employees to thrive at their highest levels, and reach their greatest potential.

All cultures start with a core foundation of a strong values system, a clear mission, and a transformational vision. I share how to build these elements, and how to ensure they live throughout your company.

I also share many other insights on what the organizational cultures of the future will look like, and how to attract & retain the very best talent.

Some insights that I shared are:

1. “Every company has a culture, whether it is intentional or whether it’s by default.”
2. “Every hire that you make, those core values have to be in the job description. And when you’re interviewing potential employees you want to say here are our core values, what inspired you to want to work for our company specifically?”
3. “The way people live their life outside of the organization is going to be reflected on how they treat the people inside the organization.”
4. “So the first thing that you have to do to fix a culture, to reverse engineer it, is to get a pulse check on what the employees think because their opinions are what matter the most.”

I am sure you will get lots of valuable & actionable content from the time you invest in listening.

Again, you can access the podcast here.

Wishing you continued success on your journey!

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The One Question You Must Be Able to Answer Before Contacting a Prospect

This past week, I’ve had conversations with three separate business owners about how to successfully connect with prospects. Should you connect through LinkedIn? An email? A phone call? The answer is YES – you should do all of those.

However, before you do any connecting, you need to be able to answer one question:

Four Steps to the Best New Year’s Gift You Can Give Yourself

“Those who live in the past limit their future.”

This was the message I received on my Yogi tea bag last night, as I enjoyed my nightly cup of tea. How timely and appropriate as we bring 2014 to a close.

Gratitude for You in 2014; Your Three Pillars of Success for 2015

As we bring 2014 to a close, I want to thank everyone for their support of Successful Culture. As someone who knows firsthand how hard it is to transform a business dream into a reality, I’m honored and blessed for the opportunities to help my clients achieve their goals.